Customer Support

At IncomeMax we believe that customer support is a critical component in making your business successful with our product. We are committed to providing you the technical support you need. If your maintenance contract is current, you are eligible for the following customer support options.

Free e-mail support for all users with active maintenance contract.

Frequently Asked Questions
Check out our Frequently asked questions: FAQ

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Note: For all videos: use the "Change Quality" icon to increase the video quality and then view "Full Screen"

What is Asset Allocation and how is it used?
What is Advanced Needs modeling and how do I use it?
How do I re-order assets to maximize asset depletion?
How do I model the sale of a home during retirement?
Can I still get the desktop version of IncomeMax?

How do I cancel my IncomeMax subscription?

 

What is Asset Allocation and how is it used?

What is Advanced Needs modeling and how do I use it?

How do I re-order assets to maximize asset depletion?

How do I model the sale of a home during retirement?

You can get the desktop version here: IncomeMax

Note: the desktop version will be supported until 1-Sept-2012

How do I cancel my IncomeMax subscription?

Click the "Account" link at the top of the page. Once you login, you'll see a "Cancel Subscription" link. Once cancelled, your credit card will no longer be charged, however there are no refunds for unused subscription time. Your subscription remains active until your next billing date.

 

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